Customer Service Policy

Our customers are the nucleus of all our operations and procedures. We strive to increase our customers’ market competitiveness through the delivery of superior transport logistics services.

Our objectives are to:

• Provide our customers with a basic understanding of how we operate.
• Develop customer confidence in our services and employees.
• Provide regular information to customers regarding our services.
• Act promptly with regard to any service failure.
• Provide customer service training and programs to employees.
• Continuous review of our service provision and procedures to deliver cost and service efficiencies for our customers.